Basic troubleshooting guide

Most errors can be fixed by following this simple guide!

1. [Only if using Windows 10] Ensure you are running a stable branch. *We recommend Windows 10 for better stability & support of our products.

  • To check if you're running a stable branch, navigate to Windows -> Settings -> System -> About. There you will see Version with your Build # next to it.
    • Ensure it's one of the following supported branches & then update to most recent stable branch
      • 1803
      • 1809
      • 1903
      • 1909
      • 2004 *Most Recent Stable Branch*
    • If you're running Windows Insider Program, follow the below steps to roll back to a stable branch.
      • Go to Windows -> Settings -> Update & Security -> Windows Insider Program
        • If it says "Get Insider Preview Builds" then you are not opt'd in and can skip straight to #2
        • If it says "Stop Insider Previews" click that
        • There, you will be able to "Roll back to previous stable branch"
          • After successfully rolling back, please then follow ALL steps below

2. Ensure Windows Secure Boot is disabled (only if you get an error code 0xC0000428)

3. Make sure you have the following installed (important!):

4. Make sure the following are disabled:

  • A. Windows Defender:
    • Permanently disable it (It can be re-enabled at any time using the same method) [Click HERE for guide.]*Recommended
    • Note: If you only temporarily disable it (through windows settings) you will need to keep manually disabling it after every PC reboot
  • B. Anti-Virus Software
    • In some cases, you might need to completely uninstall your anti-virus. If this doesn't solve your issue, you can always reinstall it if you feel unsafe.
  • C. Firewall
    • Method #1: Disable Firewall *Recommended
      • Press Windows Key -> Search "Windows Firewall" -> Press "Turn Windows Firewall on or off" -> Adjust your settings to OFF and press "OK"
    • Method #2: Google "Add exception to Windows Firewall" if you're unsure how to do so.

5. Make sure the following are up-to-date:

  • Windows Updates
    • Press Windows Key -> Settings -> Update & Security -> Windows Update
  • Graphics Card Drivers

6. Repair your Windows System Files.

7.Re-download the loader from member panel.

  • https://perfectaim.io/member
  • Above the chatbox, click "Download loader"
  • Make sure when re-trying, to run loader as administrator (Right click -> Run as Administrator)

8. Try running the loader in windows 7 compatibility mode.

If the issue persists, please contact us using the "contact us" button on the help page. Remember to include the full error code and/or screenshot of the error.